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Library service at Okanagan Regional Library (ORL) branches is returning in phases with curbside pick-up starting in June.
“We have missed the in-person service to our customers, and although we have continued to serve you virtually, we are very excited to begin our restoration of library services to include lending physical materials once again — via curbside pickup,” reads an email statement from ORL.
The organization, which hosts 31 branches including in Oliver and Osoyoos, is working on a multi-phase reopening plan with phase one launching curbside holds and pick-up starting on June 2 across the system.
During phase 1 (contactless curbside pick-up), customers will be able to place holds, pick them up and return items into book drops.
Customers are to adhere to posted instructions and guidelines while using the contactless curbside pick-up, ORL stated, and at this time library buildings will continue to be closed to the public.
For more information visit www.orl.bc.ca for details on how Curbside Holds Pick-up works, and to see your location’s pick-up and book drop hours starting June 2.
ORL are asking customers to assist staff during this time to manage the volume of both holds and returns that were paused when the libraries closed.
ORL asks customers to only return items during open book drop hours. All items checked out before the closure are not due back until June 15. If you have holds on your account that you no longer want, or cannot come in to pick up, the ORL asks that you cancel or suspend them.
For staff assistance call us at 1-844-649-8127.
“We are looking forward to seeing you again — from a distance — and to once again share our library collections with our communities.”
