FortisBC customers will see a small increase to rates in 2020. (File photo)
On Jan. 1, FortisBC electricity customers will see changes to their electricity rates as the company implements a one per cent general, interim increase, recently approved by the BC Utilities Commission (BCUC), and continues to phase out its two-tiered rates.
The rate change will result in an average increase of just over one dollar per month for residential customers, but individual changes will vary based on energy needs. In fact, some residential customers could see bills decrease as FortisBC continues its transition to a flat, residential rate.
Customers can use tools available on their online FortisBC account to monitor and better understand their electricity use. Anyone with concerns about their bill can contact FortisBC to make payment arrangements if needed.
The BCUC will decide on permanent rates later in 2020 after it completes its review of related filings. Customers can find out more about these interim rate changes by visiting fortisbc.com/electricityrates or calling 1-866-436-7847.
